Shipping & Delivery

Shipping & Delivery

At SorSalo, we carefully prepare every order to ensure your traditional and handmade pieces reach you safely and beautifully packaged.

We are committed to providing a smooth and reliable delivery experience for all our customers.

Order Processing Time

All orders are carefully checked, prepared, and packed by our team before dispatch.

  • Orders are processed within 2–5 business days.
  • Handmade and customized items may require additional processing time due to their detailed craftsmanship.
  • Orders are not processed on weekends or public holidays.
  • Once your order has been dispatched, you will receive a confirmation message with tracking details (where available).

Pakistan Delivery

We deliver across Pakistan through reliable courier partners.

Estimated Delivery Time:

Major Cities:

  • Islamabad
  • Lahore
  • Karachi
  • Peshawar
  • Rawalpindi
  • Faisalabad

Delivery usually takes:

3–7 business days after dispatch

Other Areas:

Delivery may take:

5–10 business days after dispatch

Delivery time may vary depending on your location and courier service availability.

International Delivery

SorSalo proudly serves customers worldwide.

International orders are available for selected countries.

Estimated Delivery Time:

  • International delivery usually takes 7–21 business days after dispatch.
  • Delivery time may vary depending on:
    • Destination country
    • Customs clearance
    • Local courier services

Customers are responsible for any customs duties, taxes, or import charges applied by their country.

Shipping Charges

Shipping charges are calculated based on:

  • Delivery location
  • Package weight
  • Order size

Pakistan Orders:

Shipping charges will be displayed during checkout.

International Orders:

International shipping fees will be calculated automatically at checkout according to your destination.

From time to time, SorSalo may offer free shipping promotions.

Order Tracking

Once your order has been shipped, you will receive:

  • Order confirmation
  • Dispatch notification
  • Tracking information (if available)

You can use the provided tracking details to monitor your order progress.

If you have any questions regarding your shipment, please contact our customer support team.

Delivery Delays

While we always aim to deliver your order within the estimated timeframe, delays may occur due to:

  • Weather conditions
  • Courier service issues
  • Public holidays
  • Customs processing for international orders
  • Incorrect or incomplete delivery information

SorSalo is not responsible for delays caused by circumstances beyond our control, but our team will always assist you in resolving delivery issues.

Important Information

Please ensure that your:

  • Name
  • Delivery address
  • Phone number
  • Email address

are correct before completing your order.

Once an order has been shipped, changes to delivery details may not always be possible.

Contact Us

For any questions regarding shipping or your order, please contact us:

Email: sorsalo.official@gmail.com

WhatsApp: +923339026777

Our customer care team will be happy to assist you.